Dechoker warranties its products to be free from defects for 90-days from the date of purchase. If your product needs to be replaced we will send you a return label for the item. Once return tracking can be established a new identical device will be shipped, sorry no substitutions from your original order.
Our shipping department ships Monday through Friday. Dechoker observes all major US holidays and this may delay the shipment of your order. Dechoker ships via major carriers both UPS and USPS depending on what service is deemed the best per order and for the delivery location. Your orders expected delivery time-frame is provided on each of our product pages. For any issues with shipping please contact our customer service team at sales@aerohealthcare.us.com.
If your Dechoker was used in a life-saving emergency please report the use of the Dechoker here. For peace of mind, Dechoker will at no cost replace your device with a brand new unit.
Once you complete the return info below you will receive all the instructions on how to complete your return via email.
Start your return here or contact us at: +1 (888) 998-8995
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The Dechoker® airway clearing device can be used for choking emergencies on anyone 12 months old and up. Dechoker® recommends first action Red Cross/AHA protocol. If this fails continue CPR, and use the Dechoker®.
